Cancellation & Deposit Policy

Thank you so much for choosing to work with me and for prioritizing your wellbeing. Each session is thoughtfully prepared and your appointment time is reserved especially for you.

To honor both my time and the needs of other clients seeking care, I require a 50% non-refundable deposit at the time of booking. This deposit secures your appointment and will be applied toward the total cost of your session.

Because I work by appointment only and hold dedicated time for each client, I kindly ask for at least 24 hours’ notice if you need to reschedule. When appointments are canceled last minute or left unused, it often means another person who may be in pain or in need of support is unable to receive care during that time.

• Cancellations made with more than 24 hours’ notice may transfer their deposit one time to a new appointment date.

• Cancellations with less than 24 hours’ notice, or missed appointments (no-shows), will result in the forfeiture of the 50% deposit.

• Future bookings may require prepayment in full after repeated no-shows.

I truly understand that life happens and unexpected situations arise. If there is an emergency, please reach out as soon as possible and we can discuss your situation with compassion and care.

Thank you for respecting this policy, my time, and the healing space we share. Your understanding allows me to continue offering dedicated, uninterrupted care to every client who walks through my door.

With gratitude,

Isabelle