Cancellation Policy
Appointments must be cancelled at least 24 hours prior to the scheduled appointment time.
Cancellations made less than 24 hours before the appointment will be charged a cancellation fee equal to 50% of the scheduled service price.
No-shows (clients who do not arrive and give no notice) will be charged 100% of the scheduled service price.
To cancel or reschedule, please contact us by phone or through your booking confirmation. Your cancellation is not confirmed until you receive a cancellation confirmation from us.
Late arrivals may result in a shortened session to avoid impacting subsequent appointments; full session pricing will apply unless rescheduling meets the 24-hour cancellation requirement.
Exceptions may be made in cases of emergency or severe illness at our discretion; supporting documentation may be requested.
By booking an appointment, you agree to this cancellation policy.